After-Sales Services
Product launches aren’t limited to just selling products to the masses.
A new launch can always have certain hiccups, making it all the more important to ensure that product feedback and support is provided at all times.
With our logistics team, we ensure that these tasks are carried out diligently.
This ensures a smooth product experience for our partners. Marketing as a concept simply does not end at putting the product on the shelves of retailers.
As per our understanding, customer relationship management and customer satisfaction are vital elements of marketing.
We have actively dedicated our efforts in mastering the same over the years.
Feedback
Understanding the customer’s perception of the product, and conveying the same to the brand
Support
Offering post-sale customer support & help
CRM
Maintaining healthy relations with customers
Reverse Logistics
Handling the flow of returned/faulty products from the user to the brand
Smooth Product Experience
We ensure that all tasks are carried out diligently for a seamless experience.